Equality, Diversity and Inclusion Policy

As a non-profit organisation we want to foster a culture of ‘acceptance without exception’. CALIA is committed to encouraging equality, diversity and inclusion among our users and members, and eliminating unlawful discrimination.

  • Equality is about creating a fair society where everyone has the opportunity to fulfil their potential.
  • Diversity is about recognising and valuing difference.
  • Inclusion is about an individual’s experience within society and the extent to which they feel valued and included.

We are open to all people in the UK living with, or affected by, borderline personality disorder.


We aim to create a safe and welcoming atmosphere for everyone. We aim to design our activities, services and decision making processes specifically to encourage and support participation from people who face disadvantage in society, including women, BAME people, disabled people, LGBTQIA people, and people on low incomes.


CALIA recognises that in our society power is not held equally and that groups and individuals have been and continue to be discriminated against on many grounds including, for example, race, sex, age, disability, sexual orientation, class, religion, marital status and where they live.

We aim to treat everyone equally, regardless of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.


CALIA belongs to its members, and aims to meet the needs of a wide variety of people. We welcome opportunities to ensure diversity in our work, volunteering and members.


We want all of our members and website users to feel welcomed and included in our work. We are keen for our members to get involved in our work.


Sexist, racist, homophobic, transphobic or otherwise offensive and inflammatory remarks and behaviour are not acceptable. These constitute harassment, and have no place in our organisation.

Code of Conduct

People will be treated with dignity and respect regardless of race, nationality, gender, sexual orientation, gender reassignment, disability and/or age. At all times people’s feelings will be valued and respected. Language or humour that people find offensive will not be used, e.g. sexist or racist jokes or terminology which is derogatory to someone with a mental health condition.

No one will be harassed, abused or intimidated on the ground of his or her race, nationality, gender, sexual orientation, gender reassignment, disability or age. 

Complaints Procedure

If you feel you have been discriminated against or harassed by one of CALIA’s members or volunteers, please contact us immediately. We take complaints of discrimination or harassment very seriously. We will investigate thoroughly, and allow the person making the complaint to speak in a safe space about their experience.

We will decide any further action to be taken based on the principle of ensuring the continued inclusion and safety of any member who has experienced discrimination or harassment.



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